Really Simple Systems Cloud CRM is aimed at small and medium sized organisations or departments of larger organisations who want a simple, easy to use web-based CRM sales, support and marketing system. The hosted CRM model is particularly suitable for companies with multiple locations and people who work remotely or at home. With over 5,000 users Really Simple Systems is one of the world’s largest providers of Cloud CRM systems and has offices in the UK and Australia. Customers range from single user to 300 user systems, and include the Red Cross, the Royal Academy of Arts, the British Museum, the NHS, the Department for Environment and RSM Tenon as well as hundreds of small and medium sized companies.
In October 2010 the company launched Free Edition, a ground breaking free CRM system for two users.
John has used, implemented and overseen more CRM systems than he cares to admit to as a salesperson, sales manager, sales director, COO and CEO. As CEO of CRM vendor Oxygen Solutions it was reinforced to him that the key to successful CRM implementation was very little to do with technology but all to do with getting people to use the system properly, and the key to getting people to use it properly was to make it as easy-to-use, fast and reliable as possible. It was off the back of these experiences that he saw the gap in the market for a simple, straightforward hosted CRM system that was aimed specifically at small and medium sized organisations.
Previous companies that John has run include Systems Union Group (mid-market ERP), Oxygen Solutions (CRM for the finance and pharma industries) and Zeus Technology (Internet infrastructure).
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