Contact Management Software

Our two-way email integration means you can automatically capture all your emails to and from your contacts straight into the CRM. Syncing unlimited email addresses, you’ll see your own interactions as well as those with the rest of your team.

Email integration works with the email client of your choice, including Microsoft Outlook 365 and Gmail.

Create tasks to remind you of outstanding actions against each account. This might be a reminder to call a contact in a few weeks time or to follow up on a quotation. Once a task has been completed it’s saved to your activities timeline, keeping a full historical record on the account. You can also sync your tasks back to your Google calendar, keeping an up to date view of your diary.

Our powerful CRM report writers let you easily run reports and access your management information data. As well as managing your sales data you’ll have insight on your customers’ and prospects’ activities. By understanding their buying habits, behaviours, interest and interactions you’ll be ready when they are.

If security is important to your business, you can set CRM permission levels and control who has access to your data. By allocating each user to a User Group and allocating a User Profile you can determine the level of access each has to your data. You could set up the security so users in the same User Group, such as UK Sales, can access and edit each others’ accounts, but not accounts owned by users of another Group.

Less exciting but equally important is the huge amount of document storage available in our CRM. Store your quotations, service level agreements, meeting minutes, proposals, plans and images within each of your company accounts. Email attachments sent or received can automatically be saved to the account record through your email integration.