Easy to use Sales
Everything sales people need to manage their customers, prospects and sales, with lightning fast search and data entry that works seamlessly on desktops, tablets and smartphones.
Everything managers need to control access, produce sales forecasts and run activity reports.MORE ON SALES…
Email marketing is built into the marketing system, so you can send newsletters directly from the CRM, and then see the individual click-throughs directly on the Account and Contact. No need to integrate into a separate emailing product.
Capture leads directly from your web site, assign follow ups or put them on an automated drip marketing campaign.
See the leads, opportunities, number and value of closed deals and track the ROI for each marketing campaign so you can optimise your marketing spend.
Use the extensive report writer for in depth analysis and reporting.MORE ON MARKETING…
Customer Service & Support
Deliver great customer service by making sure all requests are dealt with efficiently and nothing gets forgotten.
Prioritise support requests with customisable SLAs (Service Level Agreements) and real-time response reporting on your dashboard.
Speed response by automating incoming emails and managing the support queue.MORE ON CUSTOMER SUPPORT…