Really Simple Systems Launches White Label Hosted CRM

Special commercial terms for Really Simple OEM support reseller subscription model

18th March 2008

Really Simple Systems, the UK’s largest hosted CRM vendor, today announces general availability of their white label product, Really Simple OEM. This allows marketing, sales organisations and traditional CRM resellers to offer a market-leading hosted CRM system with their own branding.

Really Simple OEM allows resellers to offer a hosted customer relationship management (CRM) system under their own brand, with their own contact and support details, personalised domain and at their own commercial terms. 

As well as addressing the technical and legal aspects of reselling hosted CRM, Really Simple Systems has solved the commercial issues around reselling subscription services by billing the reseller monthly in arrears for usage, leaving the reseller free to set their own end user commercial terms, which are normally a year’s subscription in advance.

Really Simple OEM has been trialled by Ken Sturgeon Marketing Limited who have begun selling it to their customer base. Ken Sturgeon, managing director, said "We had been looking for a way of offering CRM to our client base for some time, but was not attracted by becoming yet another reseller for a branded commodity product. Really Simple OEM allows us to offer our customers all the advantages of a hosted system without having to maintain the system ourselves, yet retain the relationship with our customers."

John Paterson, CEO Really Simple Systems, added "We see two distinct marketplaces for Really Simple OEM, both the traditional specialist CRM reseller and the newer market of outsourced IT providers, marketing service companies and sales consultancy companies. We expect most of the early take up to come from the latter, as traditional CRM resellers are still in denial as to the virtues of hosted CRM, despite customer demand."

About Ken Sturgeon Marketing
Ken Sturgeon Marketing offer a specialist range of web and e-marketing services including web site design, search engine optimisation (SEO) and marketing (SEM), pay per click campaigns, link creation, article syndication and email marketing. Ken Sturgeon Marketing drives internet traffic to websites and converts browsers to repeat-purchase customers. They also run global workshops and bespoke courses for clients. 

About Really Simple Systems
Really Simple Systems Hosted CRM is aimed at small and medium sized organisations with between 5 and 200 people who want a straightforward hosted CRM sales, marketing and support system. The hosted model is particularly suitable for companies with multiple locations and sales people who work remotely or at home. Really Simple Systems is the largest United Kingdom provider of hosted CRM systems and has offices in the UK and Australia. Users include the Royal Academy of Arts, the British Library, Citicorp and the Department of Health as well as many small and medium sized companies.