• Contact Management
• Opportunity Management
• Marketing
• Service & Support
• Email Synchronisation
• Calendar
• Hosted
• Support
• Backup
• Stand By
• Data Ownership
• Technical Requirements
• Data Sheets
• Pricing

Really Simple Systems - web based, hosted CRM that is fast and easy to use.

By running your CRM on our servers you get a full functionality CRM system without the overhead of installing and maintaining software on your own computers. We maintain the software, the computers and back the data up for you every night - all you need is the browser that you are using right now.

With Really Simple Systems hosted CRM you and your team can manage all your customers, prospects, contacts, tasks, sales opportunities and marketing campaigns in one easy-to-use system.

You can access your data from wherever you can connect to the Internet - at the office, from home, in your hotel room, on the road, on your mobile/cellphone or PDA, in your favourite coffee shop.

Really Simple Account & Contact Management
Really Simple Account and Contact Management keeps tracks of all your customers, prospects and suppliers in one simple database that links Contacts (people), Tasks (things to do) and Activities (things that have happened) to their Accounts (companies and organisations).

Really Simple Opportunity Management
Really Simple Opportunity Management allows you to keep track of your Opportunities (potential sales), monitor your pipeline, run sales forecasts and see sales history by customer and product.

Really Simple Marketing
Really Simple Marketing consists of Campaign Management, Personalised Emailing and Web Transactions. Track marketing campaign performance and results, send personalised emails with click-through tracking, capture new enquiries from your web site automatically.

Really Simple Service & Support
Really Simple Customer Service & Support tracks support and service requests using Case Management and escalates them to meet Service Level Agreements. Dashboard shows Cases that need attention and users who have too many outstanding cases.

Really Simple MailSync
Automatically capture incoming and outgoing emails without the need for local software. Works with Microsoft Outlook, Lotus Notes, Mac Mail, Eudora and web based email including Google Mail and Hotmail.

Really Simple Calendar
Keep track of your appointments and tasks with Google Calendar, the free web based diary that can be easily shared amongst your colleagues, co-workers and subcontractors. Really Simple Systems embeds Google Calendar and allows you to automatically add tasks and appointments. Google Calendar is part of Google's desktop suite that includes mail, toolbar, word processing and spreadsheet.

Really Simple Online, Web Based CRM hosted by us
You can access Really Simple Systems CRM and your data from anywhere where you have Internet connectivity: from your office, your home, your laptop, your hotel room or from a public Internet terminal in a hotel or Internet café. All the software and your data is hosted on our dedicated servers located just outside London - we don't put your data on somebody else's servers. There is no software to install or update, all you need is a browser.

Having the whole system 100% hosted solves the tricky problem of synchronisation: your data is on the office server but you are out of the office, or you have offices in multiple locations. If you have multiple sets of data (on your laptop, in other offices) then they need to be regularly synchronised, and this process can lead to out-of-date data or data corrupted or lost. With Really Simple Systems all the data is held in one real-time database, with no need for complicated local or synchronisation applications..

Backup
Your data is backed up and held off-site every night for total safekeeping. If you delete data by mistake we can roll your system back to how it was yesterday or a week ago. You can have a full copy of your data whenever you want.

Standby Facilities
We run a permanent, live, standby system 24 hours a day in another geographical location so that in the event of a disaster in our datacentre users can switch seamlessly to another system.

Data Ownership
There's no confusion as to who owns your data with Really Simple Systems. Each customer has their own database which can be downloaded at any time for local backup or analysis, so you will never be locked in. For a small additional fee a copy of your data can be ftp'ed to your servers every night.

Support
Fast, friendly support is available every business day by either email or telephone. Business day support is included as standard, 24/7/365 support for an additional fee.

Really Simple Technical Requirements
All you need is what you are using right now - a browser (Microsoft Internet Explorer 5 or above, Mozilla Firefox, Safari or compatible) and a connection to the Internet (modem or broadband). You can access the system from a PC, a Mac, a Linux box, or a handheld PDA, Blackberry or phone that has Internet access.

Really Simple Pricing
You can be up and running with Really Simple Systems Hosted CRM for £35/$45 per user per month. The monthly fee covers software licensing, support, maintenance and application hosting. No expensive installation, implementation, set up, training or consultancy fees. See the pricing page for €, Canadian & Australian pricing and full terms & conditions.