"A hosted CRM system is ideal for Kingsley Napley as the web-based software can be accessed from anywhere"
Really Simple Marketing and Campaign Management
Really Simple Marketing allows you to measure performance of all your marketing campaigns,
has integrated mailing and allows you to interface your web site to your CRM system
Campaign Management
Track leads from initial inquiry through to final close
Create, run and monitor multi-stage marketing campaigns
Can handle any type of campaign including telemarketing, emailing, newsletters, direct mail, Adwords
Campaign Overview shows members, leads, opportunities and sales for each
Campaign with cost/lead, cost/opportunity, cost/sale
Campaigns can have one or multiple stages such as Mail, Email, Call and each stage can have its own responses
Contacts can be members of multiple Campaigns
Campaign Stages can be phased to provide smooth lead generation
Members in a Campaign can be selected from the existing CRM database, or imported from a list, or both
Assign leads to sales people or teams and track results
Performance and ROI Reporting.
Personalised Emailing
Send personalised emails in plain text or HTML
Real time capture and reporting of click-throughs and unsubscribes from mailings
Phase email campaigns in batches to spread responses.
No need to export data to a third party mailer or import results
Web Transactions
Capture data directly from forms on your web site
Create Accounts and Contacts automatically
Automatically create and assign Tasks for following up
Automatically add new inquiries to Campaigns
Record additional data such as search engine search terms
Set up multiple Transaction Types to handle different types of request