Support

award winning support team offers fast, friendly help available every business day by either email or telephone.

OurBusiness day support is included as standard, 24/7/365 support for an additional fee.

SSA WinnerReally Simple Systems won the “SME CRM & Customer Management” award last year at the Software Satisfaction Awards for our 24 hour support.


About The Software Satisfaction Awards

In 2006, the inaugural ‘Business Software Satisfaction Awards’ were issued to vendors of accounting and tax software applications. In 2007 the Awards expanded to cover the business disciplines of HR, training, CRM and customer management, in addition to accounting and finance. In 2008, the user survey for the Software Satisfaction Awards attracted over 5,900 votes, nearly three times the volume of the previous year.

In 2009, over 8,100 business software users took part in the survey – making the Software Satisfaction Awards one of the UK’s largest individual pieces of business opinion research.

In 2010, at the request of many entrants from previous years, we added greater rigour to the data collection, and also encouraged qualitative feedback from end-users to add even more depth to the awards survey.

In 2011, we’ve joined forces with Intellect, who have 780 software members and are the UKs largest technology association. Intellect will be taking on all event logistics and research for this year’s awards, adding further credibility and reach to the event.