How to Compare Free CRM tools, Mark Tartamella reports.
CRM is an acronym for Client/Customer Relationship Management but don’t let its simple name fool you.
According to Webopedia “CRM software is a phrase used to describe a category of enterprise software that covers a broad set of applications and software to help businesses manage customer data and customer interaction, access business information, automate sales, marketing and customer support and also manage employee, vendor and partner relationships.”
CRM software has been around for a long time, has gone by numerous names, and has been used in many different departments within companies of varying sizes. A well designed and implemented CRM software package can bring all of the departments of any sized company together and allow the seamless flow of information.
Let’s take a look at some of the free CRM solutions offered online.
CRM-based systems with specialties in Collaboration and Business Productivity, full customization of company-needed apps, and CRM / Network Management through the use of their Custom Application Builder. The App Builder allows users to easily create personalized applications to suit individual business needs. inBOLD facilitates the creation of custom invoicing, billings, quotes, and many more applications that are vital to all companies. Also their drag-and-drop feature is a nice touch.
Pipeliner no longer offers a free edition of its CRM.
EQMS 2012 Lite is a free sales CRM solution optimized for sales executives, especially for individuals and small and microbusinesses. It’s a simplified free version of a CRM system that is also available in a range of premium applications. EQMS 2012 Lite helps sales manager’s track leads, follow-ups, and closures. It keeps contacts current, captures a wide range of information, measures sales performance, analyzes data, and generates reports. Centralized data management makes it easy to find all the information you need.
A complete CRM sales and marketing software for professionals and businesses. Maintain a complete contact management and build a long lasting relationship with you customers. Manage your online newsletters easily. Send personalized “Dear John” emails instead of generic “Dear Everyone” emails. Increase your productivity and spend more time building your business instead of wasting time on administrative chores. Manage and organize your documents easily. Merge contact fields into MS Word documents.
Really Simple Systems is one of the largest cloud-based CRM tools and it shows you what’s in the name because it’s really simple to use. The user interface is easy on the eyes, it has two datacentres (meaning availability/uptime is at 99.999%), and it has an impressive array of accolades under its belt. Definitely do not miss trying this one out.
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6. Sonar CRM
Sonar is an easy-to-use program that lets you track submissions and responses, and we think it’s an invaluable tool if you send a lot of work out and have trouble keeping up with the who, what, where, and when of the process.
RadiumCRM no longer offers a free edition of its CRM.