A Customer CRM Software Feedback Review

As things wind down for the holidays, SpotlerCRM has been taking a look back at 2015.

One of our aims for this year was to get a better understanding of what our customers think of our CRM system and what they would like improved. As part of the feedback process, we have been encouraging customers to post CRM software reviews on some of the top software review sites like Capterra and G2 Crowd.

We have had a fantastic response and we would like to thank everyone that took the time to leave a review. It’s been great reading them and hearing what our customers think about our CRM. We’re glad to see that so many people find the system easy to use and had so such nice things to say about our Customer Support team.

Below are some of the comments left – you can read the CRM software reviews in full by visiting the review sites Capterra, G2 Crowd, SoftwareAdvice and GetApp.

CRM Development

Many of our customers mentioned that they would like to see more flexibility in the system particularly asking for a drag-and-drop interface.  We have taken on board many of the features mentioned in developing the next version of our CRM which will be launched in 2016.

To provide a new channel for your system development requests we have added a new Feedback Form to our Support Hub. The form allows you to submit ideas for features you would like us to develop next.

Thanks again to all of our customers and we look forward to another successful year in 2016!