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Recent Blogs
Customer Service Jun 21st, 2021
Jenii Lowe

B2B Sales & Support: 8 Steps to Handling Difficult Callers

A key skill for customer-facing staff is the ability to turn around an unhappy customer. Here we explore how.

Marketing May 26th, 2016
Helen Armour

How to Build a Marketing Database

Database Marketing is key to any business that sells B2B. Learn how to create your own marketing database and use it ...

Business Strategy Oct 7th, 2019
Helen Armour

Time For SMEs To Step Up Their Technology

New research shows that large number of SMEs in the UK don’t see the value in investing in CRM software.

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