How do I Get Support?

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Getting Support

Getting support for your Really Simple Systems CRM is simple. Just contact our Support Team by emailing support@reallysimplesystems.com. Our email support is completely free and our helpful support team has a reputation for being fast and friendly.

If you think your problem would be better handled by a telephone call, please email in the first instant and we’ll call you back as soon as possible. But do state what your problem is first, so we know who to allocate the call to.

We also offer a Live Chat function which is manned by our Sales Team. Here we will be able to help you with of your initial questions in getting started with your CRM. When a member of the team is available a blue “Live Chat” box will appear in the bottom right hand corner of your screen. Simply click the box in and type in your question.

If you need to contact us urgently, do give us a call. However, the lines are often busy so an email may be the best solution for getting support.

Where to find further support

Don’t forget we have a comprehensive Customer Support Hub that features step-by-step guides on how to use all the features of your CRM. We also run regular webinars to help you get started and use the more advanced CRM features. And you’ll find a series of “how to” videos here.