About Really Simple Systems CRM
Really Simple Systems CRM has been designed for small and mid-sized organisations, or departments of larger organisations, who want a simple, easy to use online CRM sales, support and marketing system. The hosted CRM model is particularly suitable for companies with multiple locations and people who work remotely or at home.
With over 17,000 customers Really Simple Systems is one of the world’s largest providers of Cloud CRM systems and has offices in the UK and Australia.
Customers range from single user to 600 user systems, and include the Red Cross, the Royal Academy of Arts, government agencies and IBM as well as hundreds of small and medium sized companies.
About John Paterson, CEO & Founder
John has used, implemented and overseen more CRM systems than he cares to admit to as a sales person, sales manager, sales director, COO and CEO.
As CEO of CRM vendor Oxygen Solutions it was reinforced to him that the key to successful CRM implementation was very little to do with technology but all to do with getting people to use the CRM system properly, and the key to getting people to use it properly was to make it easy-to-use, fast and reliable as possible. It was off the back of these experiences that he saw the gap in the market for a simple, straightforward hosted CRM system that was aimed specifically at small and medium sized organisations.
John started Really Simple Systems CRM in 2006 and has steadily grown the business worldwide.
Previous companies that John has run include Systems Union Group (mid-market ERP), Oxygen Solutions (CRM for the finance and pharma industries) and Zeus Technology (Internet infrastructure).
John is also a part-time mentor for UCL’s Advances programme and speaks on sales and marketing practices at the London Business School.
In 2014 John was voted Citizen of the Year by the CRM Idol Judges.
10th Birthday Development
In 2016 Really Simple Systems celebrates its 10th birthday by undertaking its biggest and boldest development yet to date. Later this year the company will be launching its CRM Version 5, giving the system a major overhaul with a new modern user interface and many new features.
When the CRM was first written the development platform used Classic ASP running under Windows IIS. Today ASP is a bit out of date and tends to be a bit “buggy”. It wasn’t written for today’s web integrations and doesn’t work well with things like the API and jQuery. To move on and bring the CRM up to date has meant a major re-write of the whole system. So the re-write, CRM Version 5, has meant moving to PHP using LAMP architecture, with CakePHP framework.
Our Philosophy – Making CRM Simple
At Really Simple Systems our philosophy is based upon taking complex applications then making them easy and affordable.
Our experience tells us that the majority of small and mid-sized businesses don’t need half of the functionality available in most CRMs and will never use it. So by applying our philosophy to the development of our CRM we have created a system that organisations can easily adopt and successfully manage their business. Basically, making CRM simple!
Everything a small business needs to manage their sales and marketing!
Legal and Compliance
Really Simple Systems Ltd is a limited company registered in England Number 1827381
VAT Number 394 6241 31
Registered under the UK Data Protection Act Z951270X
All customer data is stored in the EC in compliance with EC Data Protection Directives