Features That Grow With Your Business

An easy-to-use CRM system to manage your Sales, Marketing and Customer Service – with all the CRM features you’ll need.


Important CRM Features

Everything a small business needs to run their sales, marketing and customer support in one easy-to-use, yet powerful CRM system.

Sales CRM Software


The essential Sales CRM tool to manage your customers and prospects by keeping track of your interactions.


CRM Marketing Integration


Everything you need to execute, manage and monitor your marketing campaigns and activities.


CRM Service Desk Integration


Deliver great customer service making sure all support requests are dealt with efficiently and nothing gets forgotten.


Simple Difference

At Really Simple Systems we’re dedicated to helping your business grow.

Easy To Use CRM Features

Our award winning, simple CRM software provides everything a small business needs to run their sales, marketing and service in one easy-to-use yet powerful system.

Designed for growing teams working B2B, it’s easy to set up and simple to use, letting you train your team in minutes.

With all the important CRM features a business needs, our CRM software helps you work smarter, managing and tracking your leads and customers so you can get on with growing your business.

CRM Features
CRM Features: Customer Service Software - Small Business

Free And Friendly Customer Support

We believe the key to a successful CRM has very little to do with technology but everything to do with getting people to use the system properly.

That’s why you’ll find our customer service and support is first class – without costing you a penny! Our free support is not just there when you get started; we’ll continue to support you whenever you need help and we’ll work with you to make sure you get the most from your CRM.

We’ve also set up a myriad of self-service resources so you can access the information you need any time. You’ll find tutorial videos, step-by-step guides and in-product Help Drawers to guide you through all the features.

Email Marketing Built-In

With our integrated Advanced Marketing solution you can build campaigns and send newsletters directly from your CRM system. There’s no need for a separate emailing product as everything you need is in one place!

Compliant with GDPR, you can capture new leads from web forms and assign them to your sales staff to follow up. Or work smarter by adding them to an automated email marketing campaign. You can monitor your leads, opportunities and values at campaign level so it’s easy to track your ROI and optimise your marketing spend.

As an alternative to our full, marketing program, we also offer a simpler solution, Simple Marketing, that just gives you the tools you need to keep in contact with your database.

Email Marketing
CRM for growing teams

Changing Needs Over Time

As your business grows, you may want to add features to support your team. Really Simple Systems CRM lets you upscale to allow for an expanding team with differing access requirements, more complex sales management, system integrations and automated workflows.

You might further modify your CRM to meet your changing needs with our Customisation Service. We’ll help you review your system to make it truly reflect your business and how your team work.

explainer video thumbnail on a laptop

Really Simple Systems CRM Explained

Our CRM features help you work smarter, managing and tracking your leads and customers so you can get on with growing your business.


Do Happy

Here at Really Simple Systems we love nothing more than making our valued customers smile. Go on, do happy.

John Jones of Xenowledge

"After a poor experience with a previous CRM, we were looking for a product which was not only intuitive and feature-rich, but came with great support. RSS succeeded on all counts."

John Jones


Leslie Roan of Roan-Nelson & Associates

"I love your quick, superior and responsive customer support and response. I have been and still am impressed with the amazing customer service you give across the board. It has been consistent from the start."

Leslie Roan

Roan-Nelson & Associates

Jonny Towers of BloomSmith

"Really Simple Systems is key to our businesses growth. The marketing feature is amazing and we love how easy it is to customise how everything displays in the CRM!"

Jonny Towers


Elaine Hamilton of Hello Scotland

"The quick support and help from the team at Really Simple Systems is brilliant whether it be by Skype, telephone or email. I can’t recommend the product, and the people, enough!"

Elaine Hamilton

Hello Scotland

Jacquie Burnside of Destination North Coast NSW

"Being able to see who has opened and clicked through on emails means we can easily see who to follow up. The all-in-one system makes it straightforward to use and view information."

Jacquie Burnside

Destination North Coast NSW

Matt Jessop of the British Red Cross

"By far the best part about Really Simple Systems is the team - they're very focused on helping us with what we want and looking at creative ways to get the job done."

Matt Jessop

British Red Cross

We’re Pretty Well Connected

We connect seamlessly to many other great tools in order to make your working day as simple and stress-free as possible.

We wanted something that we could learn quickly and was affordable. It was also very important for us that Really Simple Systems was 100% committed to GDPR compliance.

Bob Barrett, CyberTech Digital


Seen Enough? Get started.

The best way to see if our CRM is right for you is to try it. Simply register for a free trial and we’ll help get up and running in no time.