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Simple, Transparent, Pricing

A simple CRM system with simple CRM pricing to manage your Sales, Marketing and Service – all in one.

Free
Everything you need to get going with CRM
$0
Free Forever!
Up to 2 Users
Starter
Small team sales tracking and collaboration
$14
Per user/month (billed annually)
or $18 per user/month (billed monthly)
Professional
Advanced features and increased security
$30
Per user/month (billed annually)
or $38 per user/month (billed monthly)
Enterprise
All the features and account management
$46
Per user/month (billed annually)
or $55 per user/month (billed monthly)

Power-up Your CRM

Our add-on tools are just the thing for expanding your CRM system.

Add-ons
Simple Marketing
A simple way to keep in touch with your customer base
$22
Per month (billed annually)
or free with 5+ users on Enterprise Plan
or $26 per month (billed monthly)
Advanced Marketing
Advanced features that let you grow your business
$46
Per month (billed annually)
or $55 per month (billed monthly)
Service Desk
Deliver great service to your customers
$46
Per month (billed annually)
or free with 5+ users on Enterprise Plan
or $55 per month (billed monthly)
Customisation Service
Tailor your CRM to meet your team and business needs
POA
Contact us for a quotation
and to discuss your requirements

Either our Simple Marketing tool or the Service Desk tool can be included for FREE with 5 or more users on the Enterprise plan. Or you can get both tools for FREE with 10 or more users.

All prices per month in Sterling and subject to VAT.
Free CRM plan is free forever and no payment card required for sign up.

Packed With Awesome Features

Compare the features of each plan side by side.

Free
Free trial
Starter
Free trial
Professional
Free trial
Enterprise
Free trial
Company Records
100
1,000
5,000
Unlimited
Contacts
Unlimited
Unlimited
Unlimited
Unlimited
Document Storage
100MB
1GB
5GB
Unlimited
Contact Management
Easy management of your customers, prospects, suppliers and vendors
Pipeline Management
Manage and track your sales opportunities through your pipeline
Quotations
Create, download and send quotations from your CRM
Opportunity History
Log changes to your opportunities to view the full history
Sales Weightings & Probability
Forecast your sales based on probability
Sales Stages
Track your opportunities through your sales funnel
Product Lines
Break down your sale into different product, or opportunity, lines
Tasks & Events
Create tasks, reminders and record customer interactions
Calendar
Integrated calendar for tasks and opportunities
Timelines
Chronological list of activities, events and interactions
Assign & Re-assign Tasks
Assign or re-assign tasks for yourself or a colleague
Linked Accounts
Link related company records
One-page View
View a full company record on a single page
Document Storage
Add documents to your customer records. For example, quotations and warranties
Additional Storage
Add more storage to your CRM plan
1GB @ $3 per month
1GB @ $3 per month
1GB @ $3 per month
Searches and Filters
Quickly find your customer records
Merge Records
Merge customer records
Geolocations
Find other nearby accounts using Google Maps
Email Integration
Automatically capture emails to and from your contacts to the CRM
Sales Group Permission Levels
Set security levels for your user groups
Listing & Forecast Reports
Ad-hoc listing and sales forecasts on all your CRM data
Custom Reports
Create custom reports for your business
Advanced Reporting
Use advanced reporting options to create more detailed reports, with subtotals and summaries
Scheduled Reports
Schedule reports to automatically run and be mailed to your inbox
Run-time Options
Change the filter values of your reports when you run them
Custom Chart Widgets
Create custom chart widgets for your dashboard
Custom Fields
Create custom fields to fit your business needs
Custom Tables
Change the tables/grids to fit your business needs
Custom Dropdown Lists
Create or edit the dropdown lists in the CRM fields
Custom Dashboards
Add and remove dashboard widgets to fit your business needs
Custom Pages
Setup your CRM pages to fit your business needs
Custom Charts
Create custom chart widgets for your dashboard
Customisation Service - Contact us for a quotation
CRM Customisation Service
Tailor your CRM to meet your business needs
Contact us
Contact us
Contact us
In-page Help Drawers
Help information available in each screen on the CRM
Online Customer Portal
Customer Support Hub with detailed help on all CRM features
Video Tutorials
'How to' videos on the key CRM features
Interactive Webinars
Join us for an interactive webinar to learn best practice for your CRM
Email & Online Chat Support
Contact us for help by email and online chat
CRM Review Call
Book a one-to-one call to review your CRM with a technical expert
Telephone Support
Telephone support is available with Professional and Enterprise plans
Account Manager
Dedicated account manager on Enterprise plans
Team Training
Online team training on Enterprise plans
International Time Zones
Set your CRM for your time zone
Responsive Design for Smartphones
CRM automatically adjusts to the device you are using
Contact Calling from Smartphone
Make calls to you contacts direct from your CRM
SSL Encryption
Our CRM uses the same level of security as banking systems
Easy Data Import/Export
Step by step guides on how to add your data to the CRM
Historical Data Imports
Import historical data on your sales and activities. For example, opportunities
Keep-me-logged-in
Set your CRM to to keep users logged in over longer periods of time
User Permission Levels
Set security permissions for your users
User Groups
Create user groups for permissions levels and reporting
User Profiles
Create user profiles for permissions levels
Live Automations
Create automated workflows to streamline your processes and manage repetitive tasks
20
100
Scheduling
Set schedules for your workflow automations
Branching
Use branching to manage conditional logic and complex workflows
Additional Automations
Add additional Automations to your crm plan
10 @ $15 per month
10 @ $15 per month
Google Maps
View your contact's location in your CRM through Google Maps
Zapier
Connect your CRM with other apps via Zapier.com
Email Integration
Automatically capture your emails to and from your contacts
Accounting Software
Integrate with Xero, KashFlow and Sage Business Cloud, Quickbooks and more.
VoIP Telephony
Incoming telephone calls are matched to your CRM records
Single Sign-on
Enable Single Sign-on functionality through OneLogin and Microsoft Azure
API
Allow developers to integrate the CRM with other systems you use
API Call Limits
API Calls per 15 Minutes
Maximum number of API calls permitted per 15 minutes
500
500
500
API Calls per Day
Maximum number of API calls permitted per day
500
1000
5000
API Calls per Month
Maximum number of API calls permitted per month
5000
10000
50000
Optional Integrated Add-on Tool For Your CRM (see pricing above)
SIMPLE MARKETING - up to 5,000 emails per month
Campaign Wizard
Campaign Wizard to speed you through the 4 steps required to create and send a campaign
Email Designer
Create professional looking emails and newsletters with our drag and drop editor
Design Templates
Edit and modify templates then save
Personalisation
Use your CRM data to include personalised content in your emails
Attach Documents to Emails
Mail attached documents with your email
Static & Dynamic Mailing Lists
Use CRM data to build detailed contact segments, creating static and dynamic mailing lists
Scheduling
Schedule your emails so they arrive with your contact at the most opportune moment
Unsubscribe Option
Manage and track unsubscribes
Response Tracking
Manage and track your recipients' interactions, monitoring their opens, clickthroughs, bounces and unsubscribes
ADVANCED MARKETING - up to 50,000 emails per month (see pricing above)
Email Designer
Create professional looking emails and newsletters with our drag and drop editor
Design Templates
Edit and modify templates then save
Personalisation
Use your CRM data to include personalised content in your emails
Attach Documents to Emails
Mail attached documents with your email
Static & Dynamic Mailing Lists
Use CRM data to build detailed contact segments, creating static and dynamic mailing lists
Database segmentation
Use your CRM data to create detailed contact segments for mailing
Scheduling
Schedule your emails so they arrive with your contact at the most opportune moment
Lead Management
Manage your leads from initial contact through to closure
Campaign Management
Manage all your marketing campaigns - digital and otherwise
Campaign Stages
Break your campaigns down into multiple stages
Database Segmentation
Use CRM data to create detailed contact segments
Email opt-in & opt-out/Unsubscribe
Manage unsubscribes and mailing preferences (GDPR compliance)
Consent Lists
Manage unsubscribes and mailing preferences (GDPR compliance)
Website Integration
Capture leads from your website and automatically add them to your CRM
Web Forms
Create web forms in your CRM to capture leads from your web site
Web Consents
Automatically capture mailing consents (GDPR compliance) from your web site form
Automated Campaigns
Automatically add leads to campaigns and trigger tasks
Drip Marketing Campaigns
Run drip marketing campaigns with pre-defined emails sent over a period of time
Automated Tasks
Automatically create tasks from new leads
Custom Reports
Create reports on all your marketing activity
Manage ROI
Track your costs against your new leads from your marketing campaigns
Lead Scoring
Use CRM Automations to score your leads and identify your best prospects.
Optional Integrated Add-on Tool For Your CRM (see pricing above)
Case Management
Full Case Management tracks the progress of each Case from open to close
Service Level Agreements
Assign SLAs to prioritise your Cases
Case Level Ranking
Add rankings to your SLAs to further determine priority
Custom Dashboard
Add and remove dashboard widgets to fit your business needs
Web Forms
Automatically create Cases from your web site forms
Custom Cases, SLAs, Case Levels
Further customise your system to fit your business needs
Custom Reports
Create customer reports for your business
Email Integration
Automatically create cases from incoming emails and track every message to the case and account

Still Have Questions?

We’ve listed the questions we get asked most frequently but do get in touch if we’ve missed anything.

Our CRM trial uses the Professional plan, so you can see how you might benefit from all the features. We’ve activated the Simple Marketing tool so you can run some trial mailings too. At the end of your trial, or sooner, you can switch to which ever plan best suits you.

Your CRM trial is set for 14 days. If you find you need longer, do get in touch with your Account Manager and they will extend the period for you.

Yes, we'd be pleased to demonstrate Really Simple Systems CRM through an online conference call at a time to suit you. We generally allow 1 hour for this and we can organise for any number of your colleagues to join in. Contact us on ask@reallysimplesystems.com. Alternatively, you may prefer to join one of our weekly interacive, introductory webinars.

Really Simple Systems complies with the provisions of GDPR both in our capacity of Data Controller of our customers’ personal data and as Data Processor for customers of our CRM. See our CRM GDPR Compliance Statement for full details.

Really Simple Systems guards data for thousands of customers, making sure that their data is secure, backed up and confidential. We understand that we have a high duty of care to protect customer data and our internal policies and procedure reflect this. You might find this blog useful for further reassura

Our CRM can be accessed through any web browser and is optimised for mobile use. However, we are currently working to develop an app. Further details will be announced in due course.

The Simple Marketing, Advanced Marketing and Service Desk tools are optional add-ons for your CRM. You can opt to include one or more with the Sales CRM for a set monthly fee.

For customers on the Enterprise plan, you can get the Simple Marketing tool or Service Desk tool free when you have 5 or more users. If you have 10 or more users you can get both included for free.

The Really Simple Systems CRM is highly customisable and can be modified to fit your needs, offering self-service options as well as a full Customisation Service.

For more complex requirements we will work with you to create a truly customised solution for your pipeline and processes that will enhance your performance and deliver competitive advantage.

To discuss your unique business needs, contact us on customcrm@reallysimplesystems.com and we'll draw up a specification and quotation for the work.

As part of your CRM subscription or free 14 day trial, Really Simple Systems includes a service to review your CRM needs with one of our technical experts. You can book a call to discuss how the system can best work for you, making sure you are getting the most from your CRM investment.

To review your CRM requirements, contact us on success@reallysimplesystems.com

There is no catch with our Free CRM system – honest! With our Free CRM you get a limited version of the CRM that you can continue to use for as long as you like.

The Free CRM is limited to two users, 100 company records and 100MB document storage. This makes it a great entry point for start-ups and small businesses. Whilst you don’t get all the advanced features available in our CRM pricing plans, you can upgrade at any time to add more features.

Seen Enough? Get started.

The best way to see if Really Simple Systems CRM is right for you is to take a trial and give it a go. We’ll be on hand to help you get started.

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